For security purposes, we limit customers to a certain number of scans per day. The suggestion to customers would be to wait and try again later.
All earned rewards are available until they are redeemed. Promotional offers will include an expiration date.
Expedited delivery are available for $10 per order or free for CostumeBox VIP members. In order to receive one, please contact either of the following methods: Submit a Request here Use Chat C...
If you are having billing issues such as: 1. Change of Payment Method 2. Double Charged Please contact us by either of the following ways: 1. Submit a Request in Help Center 2. Using Chat 3. Call...
You can create an account by clicking on the person icon at the top right of the page and filling in your details in the 'create new account' section.
You can log into your account by clicking on the person icon at the top right of the page.
To change your order information: Go to Your Orders Select Order Details for the order you want to change. Follow the on-screen instructions to change the information.
You can choose to return your item to us for a store credit rather than a refund for the value of your item plus an extra 10%! A voucher code will be issued for you to use towards your next purchas...
CostumeBox offers a 100% Happiness Guarantee, with a "No Worries" Returns & Exchange policy.You can choose from a refund or 110% store credit! STEP 1 Place item(s) back into orig...
NORTH AMERICA - EXPRESS FROM $49.99 Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most me...