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For security purposes, we limit customers to a certain number of scans per day. The suggestion to customers would be to wait and try again later.
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All earned rewards are available until they are redeemed. Promotional offers will include an expiration date.
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Expedited delivery are available for $10 per order or free for CostumeBox VIP members. In order to receive one, please contact either of the following methods: Submit a Request here Use Chat C...
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If you are having billing issues such as: 1. Change of Payment Method 2. Double Charged Please contact us by either of the following ways: 1. Submit a Request in Help Center 2. Using Chat 3. Call...
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You can create an account by clicking on the person icon at the top right of the page and filling in your details in the 'create new account' section.
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You can log into your account by clicking on the person icon at the top right of the page.
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To change your order information: Go to Your Orders Select Order Details for the order you want to change. Follow the on-screen instructions to change the information.
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You can choose to return your item to us for a store credit rather than a refund for the value of your item plus an extra 10%! A voucher code will be issued for you to use towards your next purchas...
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CostumeBox offers a 100% Happiness Guarantee, with a "No Worries" Returns & Exchange policy.You can choose from a refund or 110% store credit! STEP 1 Place item(s) back into orig...
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NORTH AMERICA - EXPRESS FROM $49.99 Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most me...